DEEN
TKIS is the labour-market information system of the Estonian Unemployment Insurance Fund (Töötukassa). It provides entitlement decisions, work-ability assessments, case files and payment data to social insurance, courts, healthcare and authorities. The largest consumer is, surprisingly, the patient portal (TEHIK) — every patient session pulls in the labour-market status. No own RIHA entry; classification inferred from the logs.
The TKIS services fall into four clusters — case management, entitlement & decision (work ability), unemployment status & payments, and cross-register & management. Shares are daily averages over Dec 2025 – May 2026.
The most-used service endpoints across all four clusters, as requests per day. The cluster pill links to the detail page.
| # | Service | Cluster | Calls / day | Avg ms |
|---|
How do the roughly 256,000 calls/day flow from the service clusters to the consumers?
24-hour distribution of requests to the Unemployment Insurance Fund (Töötukassa).
What the aggregate data reveals about the Unemployment Insurance Fund (Töötukassa).
Surprisingly, about 110k/day calls come from the TIS patient portal (TEHIK) — every patient session also pulls in the Töötukassa status. Citizen self-service is the top use case.
Bailiffs (the chamber plus individual officers) query unemployment payments daily — for wage-garnishment proceedings. Together about half the load.