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X-ROAD INSIGHTS · Töötukassa
DEEN
Arbeit · Case management cluster · Dec 2025 – May 2026

About 125,000 case calls per day — lifecycle of the case files.

Creating, changing and closing case files (AktLisamine/Muutmine/Lopetamine). The largest users are bailiffs (wage-garnishment proceedings).

Requests / day
125k
48.8 % of all Töötukassa calls
Services in the cluster
3
Endpunkte im Töötukassa-Subsystem
Avg. latency
353 ms
across all services

Top consumers

The largest users of this cluster with their use case. Click a row for details. The full consumer list is below.

#TopicMemberClassAvg / day

All consumers

Complete list of all 9 organisations managing case files — sorted by requests per day.

#MemberClassTop serviceAvg / dayShare

The service family

Service endpoints of the cluster (avg/day). Meaning of individual services inferred from names.

Daily load — when is the cluster used?

24-hour distribution across an average day.

Low  
  High

Key facts

The three findings from the dataset that stand out most for this cluster.